Jilievo Terms and Conditions — Know the Rules Before You Play

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and jilievo ("the Platform", "we", "us"). By accessing jilievo at jilievo.today, registering an account, making a deposit, placing a bet, or using any game or feature on the platform, you confirm that you have read these Terms and agree to be bound by them.

These Terms apply to all users of jilievo, including visitors who browse the platform without registering. If you are using jilievo on behalf of another person, you confirm that you have the authority to bind that person to these Terms and that they also meet all eligibility requirements.

Jilievo reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

2. Eligibility

To use jilievo, you must meet all of the following requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Jilievo does not permit minors to register or use the platform under any circumstances.
• You must be legally permitted to participate in online betting and gaming activities in your jurisdiction. It is your responsibility to verify this before registering.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be a current employee, contractor, or close family member of a jilievo employee or business partner.
• You must not have been previously excluded or banned from jilievo or any affiliated platform.
• You must be registering as an individual acting on your own behalf, not as an agent or representative of a third party.

3. Account Registration

Each player is permitted to hold only one account on jilievo. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all accounts being closed and balances forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and any other information requested during the registration process. Providing false information is a breach of these Terms.

You are responsible for maintaining the confidentiality of your account credentials. Do not share your username or password with anyone. Jilievo will not be held responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

• Notify jilievo immediately if you suspect unauthorised access to your account.
• Keep your contact details up to date so jilievo can reach you when needed.
• Complete identity verification (KYC) when requested to avoid delays in withdrawals.
• Do not allow any other person to use your account, even temporarily.

Jilievo reserves the right to suspend or close any account that it reasonably believes has been registered with false information, is being used by a third party, or is associated with fraudulent activity.

4. Deposits and Withdrawals

Jilievo supports deposits and withdrawals via bKash, Nagad, and other payment methods listed on the platform at the time of your transaction. Available methods may change without prior notice.

All deposits must be made from a payment account that belongs to you. Jilievo does not accept deposits from third-party accounts. If a deposit is received from a third-party source, it will be returned and the associated account may be suspended pending investigation.

• Minimum and maximum deposit amounts are displayed on the deposit page and may vary by payment method.
• Deposits are generally credited to your jilievo account within minutes. Delays caused by payment providers are outside jilievo's control.
• Withdrawals are processed to the same payment method used for the most recent deposit where possible.
• Withdrawal requests require completed KYC verification. Unverified accounts may experience delays or restrictions.
• Jilievo reserves the right to request supporting documentation before processing any withdrawal.
• Withdrawals of bonus funds are subject to the wagering requirements described in the Bonuses section.

Jilievo is not responsible for delays caused by payment processors, banking systems, or network issues outside its control. If a withdrawal has not arrived within the stated processing time, contact jilievo support with your transaction reference.

5. Betting Rules

All bets placed on jilievo are subject to the specific rules applicable to the sport, event, or game in question. These rules are available within each betting market and game section on the platform. It is your responsibility to read and understand the applicable rules before placing any bet.

General betting rules that apply across all markets on jilievo include:

• Bets are final once confirmed. Jilievo does not accept requests to cancel or amend confirmed bets except in cases of obvious technical error.
• Jilievo reserves the right to void any bet placed on an event that has already started or concluded at the time the bet was placed, unless the bet was placed as part of a live in-play market.
• In the event of a technical error that results in incorrect odds being displayed, jilievo reserves the right to void affected bets and return stakes.
• Maximum bet limits apply to all markets. These limits are displayed within each market and may be adjusted without notice.
• Jilievo reserves the right to limit or restrict betting activity on any account that it reasonably believes is engaged in arbitrage, match fixing, or any other form of betting abuse.
• Winnings from sports bets are credited to your account balance after the relevant event has concluded and results have been confirmed.

For casino games, fishing games, video poker, and keno, the rules specific to each game are displayed within the game interface. RNG games on jilievo are independently audited for fairness. Return-to-player (RTP) percentages are available within each game's information section.

6. Bonuses and Promotions

Jilievo offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, which are displayed on the relevant promotion page. The general bonus terms below apply to all jilievo promotions unless stated otherwise.

• Bonuses are available to one account per player, per household, per device, and per IP address.
• Bonus funds must be wagered a specified number of times before they can be withdrawn. The wagering requirement for each bonus is stated on the promotion page.
• Wagering requirements must be met within the time period specified for each bonus. Bonuses that expire before wagering requirements are met will be removed from your account.
• Not all games contribute equally to wagering requirements. Contribution percentages are listed in the bonus terms for each promotion.
• Jilievo reserves the right to withdraw any bonus offer at any time and to disqualify players from promotions if abuse is suspected.
• Players who request a withdrawal before meeting wagering requirements will have any active bonus and associated winnings removed from their account.

7. Responsible Gaming

Jilievo is committed to promoting responsible gaming. The platform provides tools to help players manage their activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available in your account settings at any time.

If you feel that your gaming is becoming a problem, jilievo encourages you to use these tools and to seek support. You can also contact jilievo support to request a temporary or permanent self-exclusion from the platform. Once a self-exclusion is in place, jilievo will take reasonable steps to prevent you from accessing your account.

• Self-exclusion requests are processed within 24 hours of receipt.
• During a self-exclusion period, jilievo will not send promotional communications to the excluded player.
• Players who self-exclude are not permitted to create new accounts during the exclusion period.

For more information on responsible gaming tools and support resources, visit the Responsible Gaming page.

8. Prohibited Conduct

The following activities are strictly prohibited on jilievo. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account on jilievo.
• Providing false, misleading, or incomplete information during registration or verification.
• Using the platform for any form of money laundering or financial fraud.
• Attempting to manipulate game outcomes, exploit software bugs, or use automated tools, bots, or scripts to interact with the platform.
• Engaging in match fixing, arbitrage betting, or any coordinated betting activity designed to exploit jilievo's markets.
• Sharing account access with another person or allowing a third party to operate your account.
• Using stolen, fraudulent, or unauthorised payment methods to fund your account.
• Harassing, threatening, or abusing jilievo staff or other players through any communication channel.
• Attempting to access parts of the platform that you are not authorised to access.

9. Privacy and Data

Jilievo collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection, storage, and use of your personal data as described in that policy. The Privacy Policy is available at jilievo.today/privacy-policy.

Jilievo uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and communicate with you about your account and promotions. Jilievo does not sell your personal data to third parties.

• Your data is stored securely using industry-standard encryption.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.
• Jilievo may share data with payment processors, identity verification providers, and regulatory bodies where required.

10. Limitation of Liability

Jilievo provides the platform on an "as is" and "as available" basis. While jilievo makes every effort to ensure the platform is available and functioning correctly at all times, it does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, jilievo shall not be liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of the platform.
• Any indirect, incidental, special, or consequential damages arising from platform downtime, technical errors, or payment delays outside jilievo's control.
• Losses resulting from unauthorised access to your account caused by your failure to secure your credentials.
• Any decisions you make based on information displayed on the platform, including odds, statistics, or game results.

Nothing in these Terms limits jilievo's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11. Account Termination

You may close your jilievo account at any time by contacting customer support. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to identity verification.

Jilievo reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A breach of these Terms has occurred or is suspected.
• Fraudulent, abusive, or illegal activity is detected.
• The account has been inactive for an extended period as defined in jilievo's dormant account policy.
• Jilievo is required to do so by a regulatory authority or court order.

Where an account is closed by jilievo due to a breach of these Terms, jilievo reserves the right to withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited in full.

12. Changes to Terms

Jilievo may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, jilievo may also notify registered players via email or an in-platform notification.

Your continued use of jilievo after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and close your account.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the jilievo support team. We are available 24/7 and will respond to your query as quickly as possible.

• Email: [email protected]
• Live Chat: Available directly within your jilievo account after login.
• FAQ: Visit the FAQ page for answers to common questions.

For responsible gaming support, visit the Responsible Gaming page where you will find tools and resources to help manage your gaming activity.